Here at Trinity Fire & Security Systems we are committed to protect and respect your privacy in compliance with the General Data Protection Regulation (GDPR). This privacy policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This privacy policy applies to the use of our services and our online content at https://www.trinityfireandsecurity.com.
Trinity Fire & Security Systems has been helping businesses to ensure the safety of their people, properties and business operations since 1997. Our company’s headquarters address is Little Bridge Business Park, Oil Mill Lane, Clyst St Mary, Exeter, EX5 1AU.
When we collect personal information from other legitimate sources, such as third-party data aggregators, Trinity Fire & Security Systems marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected, we make sure an assessment is made, ensuring that there is an established mutual interest between you and Trinity Fire & Security Systems.
We collect and use personal data mainly to perform direct sales, direct marketing and customer service. We also collect data about suppliers, partners and persons seeking a job or working in our company.
We may use your information for the following purposes:
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners, and suppliers.
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Trinity Fire & Security Systems and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
This is used if we need to process personal data to protect someone’s life.
We may use personal data to process: ‘in the exercise of official authority’. This covers public functions and powers that are set out in law; or to perform a specific task in the public interest that is set out in law.
We collect name, phone number, title, and email address, in addition to your company’s name and contact information. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails. From our websites we may collect IP address and actions taken on the site.
Trinity Fire & Security Systems does not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.
We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.
You have the following rights with respect to your personal data:
Any complaint or query about your Privacy Rights should be sent to info@trinitypro.co.uk
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
Trinity Fire & Security Systems website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Trinity Fire & Security Systems reserves the right to amend this privacy policy at any time. We encourage you to check this privacy policy occasionally to ensure that you are happy with any changes.
If we make changes that significantly alter our privacy practices, we will notify you by email or post a notice on our websites prior to the change taking effect.
This Cookie Policy applies to Trinity Fire and Security Systems ("the Website") By accessing the Website, you acknowledge that you understand and agree to this Cookie Policy.
We reserve the right to vary the below Cookie Policy from time to time and any such changes will be displayed here.
Cookies are small text files that are placed on your device when you visit our site. Our cookies do not contain any personal information that we can identify you by. All the information is aggregated and used to see how visitors to our site, as a whole, are using it or to remember your preferences.
Cookies used on our site:
We use cookies and web beacons (‘Website Navigational Information’) to collect information as you navigate the company’s websites. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed, and the links clicked.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this site, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please note that during your visits to our website you may notice some cookies that are not related to directly to us. When you visit a page with content embedded from YouTube, or one which has a “Share” button, you may be presented with cookies from these websites. We have no control of these cookies, and you should check the third-party websites for more information about these.
If you have any questions about Trinity Fire & Security Systems privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Controller Officer (DCO).
Email us at: info@trinitypro.co.uk
Or write to us at: Trinity Fire & Security Systems Ltd, Little Bridge Business Park, Oil Mill Lane, Clyst St Mary, Exeter, EX5 1AU.
Please note that Trinity Fire & Security Systems Ltd UK are not subject to the Freedom of Information Act 2000 (FOIA). We may hold information on behalf of clients who are subject to FOIA, however, you should direct any requests to those Public Authorities in the first instance.
Should you wish to report a complaint or if you feel that Trinity Fire & Security Systems has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.